How to sync GoTab spots with OpenTable tables
Summary
Section titled “Summary”The first, and most important step in the OpenTable integration is connecting a check (tab) to a reservation. OpenTable connects checks to reservations via table matching. The table names in OpenTable must match exactly to the Spot name in GoTab.
IMPORTANT
OpenTable only supports** four (4) character alpha/numeric table names** (e.g. 1, 01, bar1, etc.). If your Spot Names are longer than 4 characters in GoTab they must be changed to ensure OpenTable can connect checks with reservations.
When a spot name is updated in GoTab new QR codes and URLs are created. GoTab programmatically routes the old QR/URLs to redirect a guest to the new spot name. However, if may also consider printing new QR codes or updating any URLs for the spot.
If you have any questions or concerns about managing your spot names please contact support@gotab.io
Requirements
Section titled “Requirements”-
Manager access to GoTab
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Manager access to OpenTable
Step One - Create Floor Plans
Section titled “Step One - Create Floor Plans”If you have not already created a floor plan in OpenTable please view their instructions here. If a floor plan is already active in OpenTable you may need to update the table names to match the Spot Names in GoTab. OpenTable only supports 4 character alpha/numeric table names. If your Spot Name is longer than 4 characters the spot name must be updated for any check to match with a reservation.