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Getting Started
Introduction
Creating a Menu
Tabs
Sales
Zones
Managing your Schedules
Viewing Customer Payment Information
Product Catalog
Adding Users and Creating a PIN
Updating a User Account
Server Training
Introduction
1: Intro to the POS
2: Ordering
3: Tab Management
Menu Management
What is a Menu
How to Create a Menu
Product Catalog Tools
How to Manage Your Product Catalog
Setting a Schedule on your Menu or Zone
Shared Menus
How to Create a Modifier
Copying Modifiers
Option Groups
Option Quantities on Modifiers
Variants: What are they?
Variants: How do I set them up?
Category Bulk Tagging
Bulk Edit Products Within a Category
Upload Product Images
How to 86 or Disable an Item
Archive/Restore Products
Add GoTag Filters to Products
Zone/Menu Filtering with Tags
Create a Secret Menu
Add a Notice on your Menu Site
Add Service Fees
Create a Fee
Edit your Tax Rates
Order Throttles
Searching For Products
POS
Activate GoTab POS as Non-Terminal
Activate GoTab POS App as Terminal
POS Default Views
POS Notifications
Assign a PIN to Access your POS
Override Schedules on the POS
Apply Discounts on your POS
Use Quick Modifiers on the POS
Use a Barcode Scanner on the POS
Rush Orders from your POS
Full Service: POS Coursing
Full Service: Guest Coursing
Phone-Only POS
GoTab Manager App
Station Groups
Station Overrides
Spot Management
What are Maps?
Create a Floor Map
Tab Views
Filter by Tab Status
Search for a Tab
POS Menu Management
KDS & Hardware
Setting up your KDS Display
KDS Settings Overview
KDS Display Functionality
KDS Ticket Functionality
KDS Ticket Timer
KDS: EXPO vs PREP Mode
KDS Multi Select
KDS Takeout
KDS: How do I view modifier names?
KDS: Sort Items on your Tickets
KDS: Closeout Report
KDS: Print on Dispatch
KDS: Text a Guest
KDS: Reach Out to GoTab Support
KDS: Set Up Batch Orders
Item Details on POS & KDS
How to Set Up a Display System
Displays: How to Receive an Activation Code
Task Display: View Recipes from the KDS
Add a Task Display System
AMS1
How do I Pair an NYC1?
What to do if one printer is down
GoTab's RFID Technology
Price Embedded Barcodes
Assign a Barcode to a Product
Downloading and Using the GoTops App
Managing Tabs
How to Open a Tab
Starting a Dine In Order
Creating a Quick Order
Starting a Takeout Order
Easy Tab: What is it?
Easy Tab: How to Set Up
Easy Tab: How do I use it?
Easy Tab with +OPEN
How to Share a Tab
How to Transfer a Tab
How to Manually Close an Open Tab
How to Reopen a Tab
Closing All Open Tabs from the Manager Dashboard
Set a Spend Limit on a Tab
Add Mobile Number to a POS Tab
Tab Pass Optimizations
How to Comp or Void Items
Tabs: Refunds
Refund Mode
Add a Tip to a Closed Tab
Add a Tip from a Previous Day
Change a Tip
Change Tip Suggestion Calculation
View All Tabs with No Tip
Add a Service Fee to a Tab
Change the Payment Method of a Closed Tab
POS: Split Pay
End User: Split Pay by Item
End User: Split Payment Across Multiple Cards
Finding Tabs
Viewing Guest Receipts
Guest Experience & Ordering
How to Order With GoTab QR Code
One-Tap Guest Ordering
Guest Pay
Guest Help Button
POS: Pre Auth Name Prompt
Add Seats to Orders
Auto-Text on Fulfillment
Call To Action (CTA) Buttons
Call Number Prompt
SMS Opt-In for Guests
Access your QR Codes
Links & QRs
Zones & Delivery
Zone Overview and Breakdown
Creating a Dine In Zone
Creating a Takeout Zone
Creating a Delivery Zone
Order Prompts on Zones
Create a Delivery Map
Access your Delivery Routes
Payments & Processing
Reports: Payments Page
Pre-Authorization Overview
Understanding Preauthorizations
Cash Tax-Inclusive
Credit Card Surcharging
Insufficient Funds Protection
Cash Paid In / Paid Out
Reconcile your Cash Accounts
Set Up a Cash Processor
Set Up a Cash Account on my POS
Add House Account
Create a House Account Processor
Gift Cards
How to Set Up Gift Cards
Gift Card Processor
Dedicated Gift Card Ordering Page
Issue a GoTab Gift Card
Issue a Customer a Digital Gift Card
Sell a Physical or Digital GoTab Gift Card
Pay with a Gift Card
Lookup a Physical Gift Card Balance
Merge a Digital Gift Card
Resend a Digital Gift Card
Transfer your Gift Cards
Gift Card Reporting
Loyalty, Segments & Discounts
Segments Overview
Segments: How to Manage Customers
Joining a Segment as a New User
Add and Remove Customers from Discount Groups
Discounts: Introduction
Create a Discount
Create a Coupon
Make a BOGO Discount
Create an Employee Discount
Setup a Membership
Selling a Membership Through the POS or Online
Membership/Loyalty: Check In on the POS
Events & Deposits
Event Deposit: What is it?
How to Set Up an Event Deposit
Event Deposits: How to Invoice a Guest
Event Deposit in TripleSeat
Reports & Analytics
Sales Report
Product Mix Report
KDS Fulfillment Report
Service (Employee) Reports
How to Access a User Report
GoTab Accounting/Payout Reports
Accrual VS. Deposit View
Chart of Accounts
Reports: Inventory Depletion
Reports: Variants
Guest Cover Count
Daily Insight Email
Customer Feedback Report
Labor Management
Managing your Stock Levels
Integrations
3rd Party Ordering
OpenTable Integration Overview
Connect OpenTable
Sync GoTab Spots with OpenTable Tables
Connect your GoTab account with Klaviyo
Sync Email Subscribers into Klaviyo
Enable the 7shifts Integration
Sync 7shifts and GoTab Employees
Enable 7shifts Clock-in Enforcement
GoTab supports 7shifts Tip Pooling
Setting up QuickBooks Online
Configure the BarTrack Integration
Connect Restaurant 365
Connect meez Recipes with GoTab
Set Up Google Redirect
Multi-Operator Management
Pack & Route
Pack & Route Overview
Packing Slips
Route Planning
Generate a Packing Slip
Access your Delivery Routes
Product Updates
Announcements
2/17/26 Product Update
Product Updates (2/9/26)
Product Updates (1/26/26)
Product Updates (11/3/25)
Product Updates (8/26/25)
Product Updates (7/21/25)
Product Updates (4/21/25)
Product Update (12/22/25)
Product Update (10/16/25)
Product Updates (8/16/24)
Product Updates (10/24/24)
Product Updates (3/20/24)
Product Updates (3/6/24)
Product Updates (2/26/24)
Product Updates (2/21/24)
Product Updates (2/12/24)
Product Updates (2/7/24)
Product Updates (1/24/24)
Getting Started
Getting Started
API Reference
Interactive Reference
Guides
use-cases
Use Cases
Basic Accounting Integration
Reservation Integration
GoTab Loyalty API
GoTab Promo API
Payment SDK
Quick Start
API Credential Creation
Authentication
Authorization Code Grant Flow
Client Credentials Grant
Build an OAuth Flow
Pagination
Rate Limit
GoTab Terminology
Webhook Events and Payload
Products & Menus 101
Create a New Tab
Get Tab Details
APIs and Endpoints
Hardware
Get available menus
Developer Terms and Conditions
Partner Requirements
Adding Documentation
Internal Tools
llm-gateway
LLM Gateway
LLM Gateway API Reference
Architecture
Reference
System
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